The terms “customer” or “you” in this statement includes all visitors to our website, subscribers, purchasers and users of our services and products.
The term “information” refers to both information about you and what we can reasonably assume to be information about your customers and contacts stored within Surga Central.
The term “personal information” refers to information about you which is personally identifiable like your name, address, telephone number or email address.
The term “services” refers to the services offered by Adept.
The terms “Surga Central” or “Surga” refers either to the business or the online platform as the context requires.
Collection and Use of Information
We collect information when you subscribe to Surga Central. We do so via subscription requests, feature or support requests, community postings (i.e. forums, etc), comments and suggestions.
We endeavour to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Data held in the Surga Central database is encrypted. Surga accounts require a Username, a Password and, optionally, a Security Phrase to log in. When you have finished using Surga, please select the “Logout” button to prevent someone from using your computer to access your account. You should keep your Username and Password safe and never disclose it to a third party.
We will never share your personal information with third parties outside of Adept unless you give express permission for us to do so, or unless we are required to do so under applicable law. However, we may offer services that provide aggregated statistical analysis to third parties without in any way revealing your detailed personal information.
Some employees of Adept have access to personally identifiable information. All employees are legally bound to uphold this policy and observe your right to privacy and confidentiality. Personal information will only be used by Adept for the purpose of:
We store all emails and endeavour to keep records of all communications so we have a history of our interactions with you that may subsequently be used for our support services.
You may opt-out of receiving email communications from Adept at any time. You can email us to have your details removed from our email distribution list or unsubscribe if you no longer wish to receive marketing communications. We endeavour to process opt-out notifications immediately, but please allow up to five working days for the removal to be completed.
Cookies and Tracking Technology
You may be able to access other sites by clicking on links that we have provided on any of our websites. We are not responsible for the privacy practices or the content of these linked websites.
We will notify you, as soon as possible, if a breach in security results in an unauthorised intrusion into Surga which materially affects you or people in your database. We will subsequently report the corrective action taken in response to the intrusion.
Every effort is made to ensure your details are accurate and up-to-date. If your data changes, then you are responsible for notifying us of those changes so that we can keep your details up-to-date.
Adept Business Systems Pty Ltd
Level 12 South Tower
1-5 Railway Street
Chatswood NSW 2067
Adept Business Systems UK Ltd
22 Oxford Road
Alternatively, you can submit your queries via email to firstname.lastname@example.org