Build Deep Client Relationships.
Sophisticated CRM and Profiling
Manage important clients the way you want to and deliver a better customer experience.
Success in commercial real estate involves developing deep client relationships that endure over time. Improve marketing response by targeting contacts with relevant information. Segment contacts into profiled categories such as prospective tenants, investors or owners. Add custom profiles as required.
Keep close to those who matter the most to your business and improve teamwork by tracking all correspondence and communication with key stakeholders. Sync email into Surga Central for key correspondence.
Consent provided? No more question marks.
In a world that is tiring of irrelevant and unsolicited communication, having the tools to manage consent is vital. Don't risk unnecessary unsubscribes. Record the marketing channels, such as SMS or email, that your contact has authorised to receive property information.
Automatically remove unsubscribers from email campaigns and easily review those that have unsubscribed. Stay compliant with privacy legislation such as GDPR. Adopt and enforce policies for compliance with anti-money laundering legislation.
Store Requirements and Match to Properties
Satisfy buyer and tenant requirements with precision, speed and quality
Improve interaction with prospective buyers, tenants and investors by servicing their requirements in as much detail as possible.
✔ 500 – 800 sqm
✔ End of trip facilities
✔ CBD views
✔ Easy access to rail
Find the most suitable properties with ease, confidence and improve conversation rates.
Receive automatic match alerts to encourage ongoing communication with prospects and ensure you never miss a sales or leasing opportunity.
"Surga delivers at every level of commercial real estate agency and then some.
Being able to efficiently record and maintain property, owner, buyer and tenant information and to have it all link together seamlessly was a function I thought impossible until now.
Add on the marketing features and property management capabilities and you have the ultimate solution to every situation in commercial property."
Dan Costello, K2 Private Property
Enquiry Management & Reporting
Identify trends, assess marketing impact and improve owner engagement.
Let us help your business deliver a better service to key stakeholders. Manage property enquiries, rate enquirers, track enquiry actions such as inspections and offers and then report to owners with an optional commentary.
Produce a selection of enquiry reports with one click and share information including prospect feedback and details of who has inspected and who has made an offer.
Build activity pipelines and manage sales opportunities.
Opportunities will keep you in control of potential sources of income to your agency including listings, property management and valuations. Record appraisals and associated revenue potential. Track and search opportunities by stage and value.
Create your own pipeline reports, monitor progress and prioritise the most valuable opportunities to your business.