For many commercial property agencies, the idea of switching to a new CRM can feel daunting. Years of contact records, property data, and deal notes are often tied up in an existing system — not to mention staff who’ve learned to work around its quirks.
But what if changing CRMs didn’t have to be a disruptive experience? What if, instead, it became a chance to streamline operations, modernise your workflow, and give your team a more powerful platform to grow with?
We’ve helped hundreds of commercial agencies make the switch — and we know that the key lies in careful planning, expert support, and smart data handling.
✅ Data Migration Made Simple
One of the biggest concerns when switching CRMs is data migration. Will everything come across correctly? Will critical information be lost?
Our migration process is designed to eliminate that stress. The Surga team works closely with you to map, clean, and import your data — ensuring all contacts, properties, listings, and enquiry history are correctly structured for the Surga environment.
We also use validation checks and test imports before anything goes live, so you can be confident everything’s in place before your team starts using the system.
With over a decade of experience migrating agencies from a wide range of CRM platforms, our team understands how to make transitions smooth and reliable. Whatever system you’re coming from, chances are we’ve migrated it before.
✨ Familiar Functionality — with Modern Enhancements
When adopting a new CRM, your team shouldn’t need to start from scratch. Surga’s interface has been purpose-built for commercial property workflows, meaning your agents will recognise familiar concepts like enquiries, listings, marketing campaigns and deal pipelines — only now with cleaner design, faster navigation, and automation that saves time.
Features such as automatic enquiry capture, integrated email marketing, and mobile access via Surga Go enable your team to focus on building relationships rather than battling admin.
🎓 Hands-On Onboarding and Training
Transitioning to a new system works best when users feel confident from day one. That’s why Surga Central provides guided onboarding and role-specific training — whether your team is in the office or on the move.
We offer in-person or online training options to suit your team’s needs and schedule, ensuring everyone can learn in the way that suits them best.
Our sessions are designed to show not just how to use Surga, but why each feature benefits your workflow. We also provide ongoing support and refresher sessions whenever needed.
📈 Immediate Productivity Gains
Most clients notice the difference within weeks of switching. Streamlined enquiry management, real-time reporting dashboards, and simple marketing tools help agencies respond faster, win more instructions, and stay ahead of competitors.
By removing inefficiencies from older systems, your team can reclaim valuable time and focus it where it matters — with clients.
🤝 A Partner, Not Just a Platform
Choosing Surga Central means more than adopting software. You’re joining a community of agencies that value innovation and service. Our support team is locally based, our product evolves continuously, and our goal is to help you achieve commercial success — not just manage data.
🚛 Ready to Make the Move?
Switching CRMs doesn’t have to mean starting over. With the right support and preparation, it’s a smooth transition that can reinvigorate how your agency works.
If your current CRM feels more like a limitation than a solution, it may be time for a change. Talk to the Surga Central team today to discuss your migration and discover how easy it can be to switch.
📧 support@surgacentral.com 🌐 www.surgacentral.com