Adept Business Systems has released version 3.2 of Surga Central – a vertical SaaS software solution for marketing and sales of commercial real estate. The new technology introduces the concept of “Smart Appointments” giving agents the ability to automatically invite key stakeholders and to select an appropriate location for the meeting.
“Commercial real estate is ideally suited to benefit from smarter appointment handling because agents typically spend most of their day away from an office and, in consequence, it can be difficult to track who is available to respond to service requests from clients,” said Gary Clark, Surga Central Product Manager.
“Owners, investors and tenants demand the highest standards of service and agency managers are seeking new ways to ensure their staff operate at the highest levels of productivity,” added Clark.
“With Surga Central’s Smart Appointment feature, team members are always aware of who is available to perform an inspection or meet a prospective tenant. Furthermore, managers can easily track key face-to-face activities of each agent during a day, week or month and identify scope for improvement,” said Clark.
In the UK, Surga Central customers include Tarn & Tarn, Vokins, BDG Sparkes Porter, Houston Lawrence and Phillips Sutton. Agencies in Australia using Surga Central include Niemeyer Commercial, Facey Industrial, CI Australia, Raine and Horne North Sydney, Ray White Commercial Canberra, Fitzroys, Gross Waddell and Blue Commercial.