Behind the Scenes: How Auto-Match and Alerts Actually Work

Wednesday 04 February 2026

In commercial real estate, timing and relevance make all the difference. When a new property hits the market, the agents who can respond fastest — and with the most relevant options — often win the client’s trust and the deal. That’s where Surga’s Auto-Match and Alerts come in.


🎯 1. Total Control Over How You Match

Unlike residential systems that rely on broad filters, Surga’s Auto-Match gives commercial agents complete control over matching criteria. Agents can define exactly what they’re looking for — by size, rent, location, or even a specific street.

For complex requirements, the matching can go further:

  • Identify contiguous spaces across multiple floors or buildings.
  • Filter using custom fields such as bike racks, gyms, parking, or 24/7 access.
  • Combine mapping tools to visualise proximity to key locations or business hubs.

Whether an agent wants to cast a wide net or drill down into highly specific needs, Surga’s matching engine adapts — delivering results that truly reflect how commercial property professionals think and work.


🔔 2. Smart Alerts That Keep Agents in Control

When a new property matches a requirement, Surga automatically generates an in-system alert, delivered straight to the agent’s Tasks widget.

From there, the agent can review the details and decide whether to share the property with their client. This keeps agents in full control of communications and ensures that only highly relevant opportunities reach tenants or buyers.


🗺️ 3. Mapping That Adds Real-World Context

Commercial clients often think in terms of location — not just numbers. Surga’s integrated mapping tools bring this to life by showing where matched properties sit in relation to client preferences. Whether it’s proximity to transport links, amenities, or a specific corporate precinct, mapping helps agents provide clear visual context when presenting options.


🤝 4. The Result: Faster, Smarter Client Service

The combination of Auto-Match, Alerts, and mapping gives agents a major edge. They can:

  • Instantly identify new opportunities for active clients.
  • Respond faster with relevant, data-driven insights.
  • Deliver a more professional, proactive level of service.

In short, Surga’s Auto-Match and Alerts aren’t just about automation — they’re about enhancing the human expertise that defines great commercial agency work.


See how Surga connects precision, speed, and service for your agency. Visit www.surgacentral.com or contact sales@surgacentral.com to learn more.